Frequently Asked Questions
Everything you need to know about your high-performance build.
What kind of testing do you perform on each workstation?
Every PC undergoes a rigorous 48-hour stress test, including thermal benchmarking and hardware stability checks, to ensure maximum reliability for professional workloads.
How long does shipping take for a custom build?
Standard builds typically ship within 5-7 business days. Custom configurations may take up to 10 business days for component sourcing and extensive quality assurance testing.
Do your workstations come with a warranty?
Yes, all our systems include a comprehensive 3-year parts and labor warranty, along with lifetime technical support from our in-house engineering team.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your workstation does not meet your performance needs, you can return it for a full refund, minus shipping and a 10% restocking fee for custom orders.
Can I upgrade my workstation in the future?
Absolutely. We build our systems using industry-standard components and non-proprietary parts, making it easy for you to upgrade your GPU, RAM, or storage as your needs grow.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and wire transfers. We also offer flexible financing options through Affirm for qualifying professional and business customers.